Privacy Policy for mygraduatecareer.com
1. Introduction
At mygraduatecareer.com, your privacy is of paramount importance to us. We are committed to protecting your personal information and handling it responsibly in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data, and informs you of your rights and choices regarding your information.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of the mygraduatecareer.com website and related services. For the purposes of applicable data protection laws, mygraduatecareer.com acts as the “data controller” for the personal data that we collect and process.
If you have any questions about this policy or our data practices, you may contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a) Usage Data
Includes information about how you use our website and services, such as IP address, browser type, access times, referring/exit pages, time zone settings, and session durations.
b) Account Data
Includes details you provide when creating an account or subscribing to our services, such as name, physical address, email address, and phone number.
c) Profile Data
Encompasses data relating to your preferences, career interests, behavioral insights, content viewed or downloaded, and history of products or services purchased or considered.
d) Communication Data
Includes records of communications you initiate with us, such as support inquiries, customer service interactions, and feedback submissions.
e) Technical Data
Refers to device data, such as device type, operating system, installed software, hardware information, and system configuration data.
f) Transaction Data
Includes payment history, billing address, delivery information, and other financial or transactional details relevant to services provided.
g) Preference Data
Comprises your preferences with respect to marketing communications, notifications, and expressed interests in specific products, services, or content.
4. Legal Bases for Processing
We process personal data under the following lawful bases, as defined under the GDPR:
– Where the processing is necessary for the performance of a contract with you (e.g., to provide services you request).
– Where we have a legitimate interest in processing (e.g., to improve our services, maintain security, prevent fraud), unless those interests are overridden by your fundamental rights.
– Where you have provided consent (e.g., subscribing to marketing communications).
– Where processing is necessary to comply with a legal obligation to which we are subject.
5. Your Rights
Subject to your jurisdiction, you may exercise various rights over your personal data, including:
– Right of Access: Obtain confirmation and a copy of the personal data we hold about you.
– Right to Rectification: Request correction of any inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data, when no longer necessary or if consent is withdrawn.
– Right to Restriction: Limit the processing of your data under certain conditions.
– Right to Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to direct marketing or processing based on our legitimate interests.
– Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
You may exercise these rights by contacting us at [email protected].
6. Security Measures
We employ a comprehensive range of technical and organizational measures to safeguard your personal data. These safeguards include but are not limited to:
– Encryption of data in transit and at rest
– Strict access control measures based on user roles
– Secure data storage and regular system backups
– Employee training and confidentiality agreements to ensure data handling best practices
Despite these measures, transmission of information over the internet can never be fully secure. We encourage you to also take steps to protect your information, such as using strong passwords and logging out after use.
7. International Transfers
Due to the global nature of our services, your data may be transferred to and processed in countries outside your country of residence. Where required, we utilize standard contractual clauses approved by relevant regulatory bodies and implement additional safeguards to ensure that your data receives an equivalent level of protection in line with the GDPR and other applicable laws.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with our legal and regulatory obligations. General retention periods include:
– Account Data: Retained for the duration of the user’s account plus up to 6 years
– Transaction Data: Retained for up to 7 years for tax/audit purposes
– Communication Data: Retained for up to 3 years following the resolution of the inquiry
– Technical & Usage Data: Retained for up to 2 years
– Marketing Preferences: Retained until you withdraw your consent or unsubscribe
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on mygraduatecareer.com. Cookies serve various purposes including:
– Essential Cookies: Required for core functionality of the site (e.g., user log-in, form submissions)
– Functional Cookies: Enhance usability and personal preferences
– Analytical Cookies: Allow us to understand how users interact with the site through tools like Google Analytics
– Performance Cookies: Help us monitor site performance and platform issues
10. Cookie Management and Compliance
You have the ability to manage your cookie preferences via your browser settings or through our cookie management tool available on our website. For visitors from jurisdictions where such consent is required (e.g., GDPR and CCPA), we provide a cookie banner that allows you to accept or decline non-essential cookies.
Under the CCPA, California residents also have the right to:
– Opt-out of the sale of personal information, if applicable
– Request disclosure of categories and specific pieces of personal data collected
– Request deletion of collected personal information
To exercise these rights, contact us at [email protected].
11. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children in this age group. If we learn that we have collected data from a child under 13, we will promptly take steps to delete such information. If you believe we have unintentionally collected such data, you may notify us at [email protected].
12. Policy Updates and User Notifications
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our operations. Where appropriate, we will provide prominent notice of changes, for example via email or on the website. Continued use of the services on mygraduatecareer.com following such updates constitutes your acceptance of the revised policy.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, you may contact our privacy team at [email protected].
We are committed to upholding the principles of privacy and data protection in accordance with all applicable laws and regulations. Should you have any concerns about your personal data, we encourage you to reach out—we are here to help.