Privacy Policy

1. Introduction

At My Graduate Career, accessible at mygraduatecareer.com, we are committed to respecting your privacy and protecting your personal data. This Privacy Policy outlines the types of data we collect, the purpose of processing, your rights, and how we safeguard your information when you interact with our services. We uphold the highest standards of data protection and strive for full compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data privacy laws.

2. Scope of Policy and Data Controller

This Privacy Policy applies to all users of services provided by My Graduate Career, including visitors to mygraduatecareer.com. References to “we,” “us,” or “our” refer to My Graduate Career in its role as the data controller responsible for determining the purposes and means of processing your personal data.

If you have any questions about this policy or how your data is handled, you may contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a. Usage Data
Information automatically collected through your interaction with our website, such as browser type, Internet Protocol (IP) address, session duration, referring URLs, and pages visited.

b. Account Data
Information you provide when creating an account or subscribing to our services, including name, mailing address, email address, and phone number.

c. Profile Data
Information related to your user preferences, interests, behavior on the site, purchase history, and interactions within the platform.

d. Communication Data
Records of your communications with us, including support requests, feedback submissions, and correspondence via email or web forms.

e. Technical Data
Device-specific information such as model, operating system, browser settings, system configurations, and crash logs.

f. Transaction Data
Details of purchases made through our platform, including payment method, billing and shipping addresses, and transaction identifiers. Please note that payment processing is handled by secure third-party processors, and we do not directly store payment card information.

g. Preference Data
Marketing and communication preferences, including opt-ins for newsletters, survey responses, and product interests.

4. Legal Bases for Processing

We process your personal data lawfully based on one or more of the following legal grounds:

– Contractual Necessity: To fulfill our contractual obligations to you, such as providing services or delivering purchases.
– Legitimate Interests: To pursue our legitimate business interests, including service optimization, user experience enhancement, and website security, provided such interests are not overridden by your rights and interests.
– Consent: Where you have given us clear permission—such as opting into marketing communications.
– Legal Obligation: To comply with applicable legal and regulatory requirements.

5. Your Rights

Under applicable data protection laws, you have the following rights:

– Right of Access: You may request confirmation of whether we process your personal data and obtain a copy of such data.
– Right to Rectification: You can request correction of inaccurate or incomplete data we hold about you.
– Right to Erasure: You may request deletion of your personal data under specific circumstances.
– Right to Restriction: You may request that we limit processing of your data in certain scenarios.
– Right to Portability: You may request a copy of your data in a structured, commonly used format and, where feasible, request its transfer to another data controller.

To exercise any of these rights, please contact us at [email protected]. We may require proof of identity before processing any such requests.

6. Security Measures

We implement appropriate technical and organizational safeguards to ensure the integrity, confidentiality, and availability of your data. These measures include:

– Secure Sockets Layer (SSL)/Transport Layer Security (TLS) encryption
– Role-based access control and password protection
– Regular data backups and storage redundancy
– Employee awareness training on data protection
– Ongoing monitoring for unauthorized access or anomalies

While no system can guarantee full security, we strive to maintain industry best practices in protecting your information.

7. International Transfers

Your data may be transferred to and stored in countries outside your country of residence, including jurisdictions that may not provide the same level of data protection. Where such transfers occur, we ensure appropriate safeguards are in place, including:

– Use of European Commission-approved Standard Contractual Clauses
– Verification of recipient adherence to recognized certification frameworks
– Conduct of Data Protection Impact Assessments (DPIAs) where required

8. Data Retention

We retain personal data only as long as necessary for the purposes identified in this policy or as required by law. Retention periods include:

– Account and Profile Data: Retained for the duration of your account and up to 18 months thereafter
– Communication Data: Retained for up to 24 months from last contact
– Transaction Data: Retained for 7 years to comply with financial recordkeeping obligations
– Usage and Technical Data: Retained for up to 12 months for analytics and security tracking
– Preference Data: Retained until you change or withdraw consent or for a maximum of 24 months

9. Cookie Policy

My Graduate Career uses cookies and similar technologies to enhance user experience and analyze performance. The types of cookies we use include:

– Essential Cookies: Necessary for the operation of mygraduatecareer.com, including account authentication and navigation.
– Functional Cookies: Improve usability by remembering preferences and enhancing features.
– Analytics Cookies: Collect anonymized data for traffic measurement and usage behavior.
– Performance Cookies: Monitor performance issues and deliver optimized content.

10. Cookie Management and Compliance

Our website provides users with control over non-essential cookies in compliance with GDPR and CCPA. Upon your first visit to mygraduatecareer.com, you will be presented with a cookie consent banner outlining the use of cookies. You may accept, reject, or customize your preferences. You can also adjust cookie settings at any time through your browser or site footer controls.

Under CCPA, California residents may opt-out of the “sale” of personal information. We do not sell personal data as defined under CCPA.

11. Children’s Privacy

We do not knowingly collect or process personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it. Parents or legal guardians who believe their child may have submitted personal data to us should contact us at [email protected].

12. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Where material changes occur, we will notify users through appropriate mechanisms, such as posting a notice on mygraduatecareer.com or via direct email notification.

We encourage you to review this policy periodically to stay informed about how we protect your personal data.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:

Email: [email protected]

We are committed to ensuring your privacy rights are respected and your information is handled responsibly. For clarifications or concerns about our data practices, feel free to reach out.